QUESTIONNAIRE FOR DIGA FAQ
Panasonic realizes you had a choice, and we sincerely appreciate you decided to purchase a Panasonic DVD Recorder (DIGA). After using our DIGA FAQ site, would you please consider sharing this experience with us by taking a few moments to answer a few questions? Since this site serves you, the customer, your comments and suggestions will be considered into our ongoing improvement of this site.

G1: Age 10-19 20-29 30-39 40-49 50-59 60 or more
G2: Gender Male Female
G3: Occupation Hobbyist Engineer Law Enforcement Student
Housewife Single Person Other
G4: What country/area do you live in?
Questions

Q1: What is the model number if you own a Panasonic DVD Recorder?
DMR-ES15 DMR-ES25 DMR-ES35V DMR-ES45V DMR-EH55
DMR-EH75V DMR-ES10 DMR-ES20 DMR-ES30V DMR-ES40V
DMR-EH50 Other Panasonic model Other Brand’s

Q2: If you answered “Other Brand’s “ to Q1, what brand is it?
Philips Sony Toshiba Pioneer LG Samsung Thomson Tivo Other
Q3: What convinced you to purchase a Panasonic DVD Recorder?
1: Saw Panasonic advertisement on TV.
2: Saw Panasonic advertisement in a publication.
3: Suggested by a friend.
4: Suggested by my local dealer.
5: Other
Q4: How did you find out this web site?
1: Found while visiting www.Panasonic.net
2: Newspaper / Magazine
3: From a friend.
4: Catalogue
5: Dealer
6: Other
Q5: Why did you decide to use this site?
1: The owners manual was unclear.
2: Found this site while net surfing.
3: Found the phenomenon seemed not normal condition.
4: Just for reference.
Q6: Did you find the information this site offered helpful?
1: Yes, very helpful.
2: It was OK.
3: It could have been better.
4: No, it wasn’t helpful.
Q7: Was the manner in which it was presented clear and understandable?
1: Yes, very helpful.
2: It was OK.
3: It could have been better.
4: No, it was very confusing (too technical).
Q8: What’s your opinion about the length of the video presentations?
1: Just right, not too long - not too short.
2: It was OK.
3: It could have been longer.
4: They should be shortened.
Q9: Were you able to find answers to your questions easily?
1: Yes, it was very easy.
2: It was OK.
3: I eventually found it.
4: It was unable to find it.

Q10: Now that you’ve used the DIGA FAQ site, please tell us:

  • How can we improve it?
  • What content could be added to improve it?
  • Were there any aspects of the site that you especially liked or disliked?

Please share your thoughts with us. (300 character limit)